Loyalty program rules

Travel On Spot loyalty program will be carried out in accordance with these terms and conditions.

I. Membership.

Any client of Travel On Spot, who books services on website www.travelonspot.lt (hereinafter referred to as „Travel On Spot“), can become a member of Travel On Spot loyalty program (hereinafter referred to as „the Member“) on condition that client is not younger than 18 years old according to the rules set in these terms and conditions. Any client, who creates personal account on website www.travelonspot.lt, becomes a member of loyalty program.

II. General conditions.

2.1. Every time when services are booked on Travel On Spot, the Member collects loyalty points that later can be used while booking another services on website www.travelonspot.lt.

2.2. In order to receive loyalty points for ordered services, the Member has to create personal account on website www.travelonspot.lt.

2.3. Loyalty points will be stored in the Member‘s personal account on condition that the Member books services after he gas signed in to his personal account on Travel On Spot.

2.4. The Member of loyalty program can be a person, who is not younger than 18 years old. Persons, who are younger than 18 years old, can participate in loyalty program only under lawful supervision of parents, guardians or curators and with their permission. In case information is received that such persons participated in loyalty program without their parents, guardians or curators permission, they can be eliminated from the loyalty program at any moment.

2.5. Personal data presented while creating personal account on website www.travelonspot.lt will be used in order for Travel On Spot to fulfill obligations set in these terms and conditions, provide information for the Member about loyalty program and Travel On Spot services in accordance with personal data protection requirements set in legal acts of the Republic of Lithuania.

III. Collecting points.

3.1. Points are collected and stored in the Member‘s personal account every time when services are booked on Travel On Spot.

3.2. In case services are booked on Travel On Spot for more than one person loyalty points are given and stored in the account of the Member, who was signed in to his personal account while booking the services, for the whole booking, despite for how many persons the services were booked.

3.3. The Member can watch how many loyalty points he has when the Member signs in to his personal account on the website www.travelonspot.lt.

3.4. Amount of loyalty points that are given depends on the value of the booking. Given loyalty points are equal to 2 percent of the ordered services‘ price. Loyalty points are counted only in whole numbers in accordance with the mathematical rules, i.e. in case 2 precent of the booking price equals 1.4 EUR, 1 loyalty point is given; in case 2 precent of the booking price equals 1.5 EUR, 2 loyalty points are given.

3.5. The Member, who creates personal account on the website www.travelonspot.lt, is given 20 loyalty points at once. Travel On Spot clients, who already have personal accounts on the website www.travelonspot.lt, are also given 20 loyalty points from the beginning of loyalty program that can be used in accordance with the rules set in these terms and conditions.

3.6. Loyalty points for the ordered services are given in 10 days counting from the last day of rhe provision of ordered services on condition that the Member writes comment about the provided services on the website www.travelonspot.lt during that period.

3.7. The Member will be informed about given loyalty points with an email. By creating personal account on the website www.travelonspot.lt and becoming the Member of loyalty program, the Member accepts and clearly agrees that message about given loyalty points and other information about Travel On Spot loyalty program and suggested services  is sent for the Member by the email adress that the Member has presented while creating personal account on Travel On Spot.

3.8. In case the Member does not write a comment about provided services in 10 days after the end of the trip (the end of provision of services that were booked on Travel On Spot) on the website www.travelonspot.lt or writes comment later, loyalty points are not given.

3.9. When services are booked by the Member, who has not signed in to his personal account on the website www.travelonspot.lt, loyalty points are not given.

3.10. Loyalty points that are stored in the Member‘s personal account cannot be transfered to another Member‘s account, but loyalty points can be used after signing in to the Member‘s  personal account while booking services for other persons.

IV. Use of collected points.

4.1. The Member can use collected loyalty points only while booking services on Travel On Spot.

4.2. Loyalty points can be used for paying the full price of the booking or paying part of the booking price.

4.3. The possibility to use the collected loyalty points the first time is activated from the moment, when the Member has collected at least 30 loyalty points. Later loyalty points can be used despite the amount of loyalty points that are stored in the Member‘s personal account not setting the minimal amount of points.

4.4. If the Member wants to use the collected loyalty points while booking the services on Travel On Spot he has to mark that he wants to pay full or part of the booking price using the loyalty points and mark how many points he wants to use.

4.5. One loyalty point equals one euro discount.

4.6. The collected loyalty points can be used in 2 years period. After 2 years have passed the Member‘s loyalty points that were not used during that period are eliminated and later cannot be used.

4.7. The collected loyalty points are not converted to money and cannot be used in any other way or for any other purpose than the one set in pont 4.1. of these terms and conditions.

V. Final provisions.

5.1. The organizers of loyalty program reserve the right at any time to finish the loyalty program or change the rules set in these terms and conditions of the loyalty program and to announce about that on the website www.travelonspot.lt. In such case the Member will be able to use the loyalty points that were collected before the termination of the loyalty program or the change of the loyalty program rules according to the rules set in these terms and conditions.

5.2. The Member has the right to delete his personal account and no longer participate in the loyalty program at any time.

5.3. Loyalty program is regulated and carried out according to the legal acts of the Republic of Lithuania. Any disagreements or disputes related to these loyalty program terms and conditions or arising from the implementation of the loyalty program must be settled in negotiations between the parties carried out in good will. In case the disagreement or dispute cannot be settled peacefully, the decision of any disagreement will be attributed to the competence of the courts of the Republic of Lithuania.